paldo66 Privacy Policy

1. Who We Are

1.1 paldo66 is an online gaming platform operating in the Philippines under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). References to "paldo66," "we," "us," and "our" in this Privacy Policy refer to the paldo66 platform and its operating entity.

1.2 paldo66 acts as the data controller in respect of the personal data of its registered account holders and platform visitors. As data controller, paldo66 determines the purposes and means of processing your personal data.

1.3 This Privacy Policy is governed by the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

2. Personal Data We Collect

2.1 paldo66 collects the following categories of personal data from account holders and platform users:

2.2 paldo66 does not intentionally collect sensitive personal information as defined under the Data Privacy Act (such as health data, religious beliefs, or political affiliations) unless specifically required for responsible gaming assessments or legal compliance purposes.

3. How We Collect Your Data

3.1 Directly from you – when you register an account on paldo66, complete KYC verification, make deposits or withdrawals, contact our support team, respond to surveys, or participate in promotions.

3.2 Automatically – through cookies, web beacons, and similar tracking technologies when you access and use the paldo66 platform. This includes technical and usage data collected passively during your sessions.

3.3 From third parties – including identity verification service providers, payment processors (such as GCash, PayMaya, and banking partners), fraud prevention services, and PAGCOR where required for regulatory compliance.

3.4 From publicly available sources – such as public records, sanctions lists, and politically exposed persons (PEP) databases, where required for anti-money laundering (AML) compliance.

4. How We Use Your Personal Data

4.1 paldo66 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your paldo66 account, including identity verification and KYC compliance;
• Service delivery: Enabling you to access and use all paldo66 games, features, and services, including deposits, withdrawals, and bonus claims;
• Financial processing: Processing deposits and withdrawals through your registered payment methods and maintaining accurate transaction records;
• Legal and regulatory compliance: Meeting obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct on the platform;
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and administering responsible gaming tools such as deposit limits and self-exclusion;
• Customer support: Responding to your enquiries, resolving disputes, and improving the quality of our support services;
• Platform improvement: Analysing usage patterns to improve platform performance, user experience, and game offerings;
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.

5. Legal Basis for Processing

5.1 paldo66 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform the contract between you and paldo66, including account management, game access, and financial transactions;
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax reporting requirements, and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

6.1 paldo66 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

6.2 paldo66 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your financial transactions;
• Identity verification providers: Third-party KYC and AML service providers engaged to verify your identity and screen against sanctions and PEP lists;
• Game providers: Software providers whose games are hosted on the paldo66 platform, to the extent necessary for game delivery and fairness auditing;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where required by law or regulation;
• Law enforcement: Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity;
• Professional advisers: Legal counsel, auditors, and other professional advisers engaged by paldo66, subject to confidentiality obligations.

6.3 All third-party service providers engaged by paldo66 are required to process personal data only in accordance with paldo66's instructions and applicable Philippine data protection law.

7. Cookies and Tracking Technologies

7.1 paldo66 uses cookies and similar technologies (including web beacons and local storage) to operate and improve the platform. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These cannot be disabled and do not require your consent. They include session authentication, security tokens, and load-balancing cookies.
• Analytics cookies: Used to understand how players use the platform, which pages are visited most, and where errors occur. This data is aggregated and anonymised where possible.
• Preference cookies: Used to remember your settings and preferences, such as language selection and responsible gaming limits you have set.
• Marketing cookies: Used to deliver relevant promotional content. These are only placed with your consent and can be withdrawn at any time through your browser settings.

7.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the paldo66 platform.

8. Data Retention

8.1 paldo66 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation.

8.2 Account data and transaction records are retained for a minimum of five (5) years following account closure, in compliance with PAGCOR requirements and the Anti-Money Laundering Act.

8.3 KYC verification documents are retained for the period required by PAGCOR and AMLC regulations, which is generally five (5) years from the date of the last transaction or account closure, whichever is later.

8.4 Communications data, including support chat transcripts and email correspondence, is retained for three (3) years from the date of the communication, unless a longer retention period is required for dispute resolution or legal proceedings.

8.5 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with paldo66's data disposal procedures.

9. Data Security

9.1 paldo66 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the paldo66 platform;
• Encrypted storage of sensitive account and financial data at rest;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular penetration testing and security audits conducted by independent third parties;
• Two-factor authentication available for all paldo66 accounts;
• Continuous monitoring for suspicious activity and automated fraud detection systems.

9.2 While paldo66 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying paldo66 immediately of any suspected unauthorised access.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, paldo66 will notify the National Privacy Commission and affected account holders within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

10. Your Data Privacy Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by paldo66:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, and processed, as set out in this Privacy Policy;
• Right of access: You may request a copy of the personal data paldo66 holds about you, along with information about how it is being processed;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held by paldo66;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal and regulatory retention obligations;
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time;
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

10.2 To exercise any of the above rights, please contact the paldo66 Data Protection Officer using the contact details in Section 14. paldo66 will respond to all verified requests within fifteen (15) business days.

10.3 paldo66 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to unauthorised parties.

11. Children and Minors

11.1 paldo66 strictly prohibits the use of its platform by individuals under the age of twenty-one (21) years, in accordance with Philippine law and PAGCOR regulations.

11.2 paldo66 does not knowingly collect personal data from individuals under 21 years of age. If paldo66 becomes aware that personal data has been collected from a minor, the account will be immediately suspended and the data will be deleted as soon as practicable.

11.3 If you believe that a minor has registered an account on paldo66, please contact our support team immediately so that appropriate action can be taken.

12. International Data Transfers

12.1 paldo66 primarily processes and stores personal data within the Philippines. Where data is transferred to service providers or partners located outside the Philippines, paldo66 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act.

12.2 Such safeguards may include contractual data processing agreements incorporating the standard data protection clauses recognised by the National Privacy Commission, or transfers to countries that have been assessed as providing an adequate level of data protection.

13. Changes to This Privacy Policy

13.1 paldo66 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.

13.2 Where changes are material, paldo66 will notify registered account holders by email or through a prominent notice on the platform prior to the changes taking effect.

13.3 Your continued use of the paldo66 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree to the revised policy, you should cease using the platform and may close your account in accordance with the Terms & Conditions.

14. Contact and Data Protection Officer

14.1 paldo66 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the DPO using the details below:

14.2 If you are not satisfied with paldo66's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines at www.privacy.gov.ph.